Shipping Policy
Effective date: August 2, 2026 · Last updated: August 2, 2026
Order processing
Orders are reviewed after payment confirmation and fraud screening. Most eligible orders are prepared for shipment within 1–3 business days. Business days exclude weekends and U.S. federal holidays.
Estimated delivery
Standard transit is generally estimated at 3–7 business days after processing. Estimated total delivery is approximately 4–10 business days for eligible addresses in the contiguous United States. Delivery dates are estimates, not guarantees.
Shipping area
Current offers are intended for eligible addresses in the contiguous United States. Orders to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO/DPO addresses, freight forwarders, or restricted locations may require additional review or may not be available.
Free standard shipping
Products marked “Free U.S. Shipping” include standard shipping to eligible addresses. Expedited, oversized, remote-area, forwarding, customs, or special handling charges are not included unless expressly shown at checkout or confirmed in writing.
Third-party fulfillment
Some products may be purchased from and shipped directly by third-party suppliers. A package may display the supplier’s name, return address, or packaging. Orders containing multiple items may arrive in separate shipments.
Carriers and tracking
Orders may ship through UPS, USPS, FedEx, or another carrier selected by the supplier. Tracking information is provided when available and may be viewed through the Track Order page using the order number and checkout email.
Delays and unavailable items
If we learn that an order cannot ship within the stated time, we will notify the customer and provide the option to accept a revised shipping date or cancel the unshipped order for a prompt refund. If an item cannot be fulfilled, we may cancel and refund the affected item or order.
Address accuracy
Customers are responsible for providing a complete and accurate address. Contact us immediately after ordering if a correction is needed. Address changes are not guaranteed after purchasing or fulfillment begins. Additional shipping costs caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.
Packages marked delivered
When tracking shows delivery, first check the delivery area, household members, neighbors, building staff, and carrier notices. Contact us promptly if the package remains missing so we can review the shipment with the carrier or supplier.
Lost, damaged, or opened packages
Report a missing, damaged, or visibly opened package promptly. Keep the product, box, packing materials, shipping label, and photographs because the carrier or supplier may require them. Do not discard or install a damaged item before receiving instructions.
Contact
Shipping questions may be sent to warydanel@porpart.com. Include your order number.